As a dedicated role for a client experience officer becomes much more common, it's clear that some firms are putting a lot of value on owning the experience. What is your firm doing in terms of client onboarding, satisfaction and retention?
Log in with us on Wednesday, February 21st at 2pm EDT for a casual discussion moderated by Raissa Evans. Web camera and microphones are helpful so we can see and hear you, but no worries if you don't have them. You can still use the chat room to communicate! Did we mention it was FREE?
We hope to see you there!
Virtual Campfires are your opportunity to take part in a roundtable conversation about best practices! The more you share about your own successes, insights and challenges the more you'll get out of it! You can tune in by audio/conference call, video or chat using Zoom.