Virtual Campfire: Client Experience

In an industry with a bedrock in trust, that used to mean frequent person-to-person engagement. Our clients, along with our partners and teams, quickly had to forge the same understanding and rapport from a distance. How did we do it, and how well? From client onboarding to client delivery, let's discuss what materials, processes and technology we used to shape a new client experience.

Subject Matter Expert

About Amy
Amy Franko is the Founder & CEO of Amy Franko Associates. Her firm works with mid-market professional services organizations to grow sales results, through both sales strategy and skill development programs. Her book, The Modern Seller, is an Amazon best seller and she is also recognized by LinkedIn as a Top Sales Voice. As an AAM member, she has presented at several AAM events, and is also an active participant on the Environmental Scanning Council.